dbaee Terms and Conditions

1. General Terms

This document forms a legal agreement between dbaee ("Platform", "we", "us") and all users of the platform ("you", "member"). By visiting the dbaee.cam website, registering an account, or using any service, you agree to comply with every clause of these terms and conditions.

dbaee is an online casino and sportsbook platform serving the betting community in Bangladesh. These terms and conditions apply to all gaming, betting, payment, and user activities. If for any reason these terms are not acceptable to you, please refrain from using this platform.

dbaee reserves the right to modify these terms and conditions at any time. Updated terms will take effect upon publication on the website, and continued use of the platform will be considered acceptance of the revised terms.

2. Eligibility and Account Registration

The following eligibility requirements apply to register an account and use services on dbaee:

• You must be at least 21 years of age. Users under 21 are not permitted to register an account.
• You must be a real individual and operate the account in your own name.
• Each person may open only one account. Multiple accounts held by the same person are strictly prohibited.
• All information provided at the time of registration must be complete, accurate, and up to date.
• You acknowledge that online gaming is lawful under the laws of your location or place of residence.

As part of account verification, dbaee may request a valid identity document or other documents to confirm your identity. Some services may be restricted until verification is complete.

3. Account Security and Responsibility

You are solely responsible for maintaining the security of your account. You must comply with the following:

• Use a strong and unique password and do not share it with anyone.
• Keep your login credentials — username and password — completely confidential.
• Report any unauthorized access to your account or suspicious activity to our support team immediately.
• You are responsible for all activities carried out on your account — whether performed by the registered user or not.
• Report any suspected account activity immediately to [email protected].

dbaee is not liable for any loss resulting from unauthorized use of your account by a third party if you did not notify us in time.

4. Deposits and Withdrawals

The following terms apply to financial transactions on dbaee:

Deposit

• Minimum deposit amount: ৳200 (per method).
• Accepted payment methods: bKash, Nagad, Rocket.
• Deposits are generally credited to the account instantly.
• You must use your own registered payment account when making a deposit. Transactions from third-party accounts are not permitted.

Withdrawal

• Minimum withdrawal amount: ৳500.
• Withdrawals are generally completed within 10 to 45 minutes.
• Account verification must be completed before a withdrawal request is processed.
• Withdrawals can only be made to the same payment method used for the deposit.
• The wagering requirement must be met before bonus funds can be withdrawn.

dbaee reserves the right to request additional verification for any suspicious financial activity and to place a hold on transactions if necessary.

5. Bonuses and Promotions

dbaee offers various bonuses and promotions, subject to the following conditions:

Welcome Bonus

• New members will receive a 200% bonus on their first deposit, up to a maximum of ৳8,000.
• A 10x wagering requirement must be met before bonus funds can be withdrawn.
• The welcome bonus can be claimed only once per user.

General Bonus Terms

• Each bonus offer may have its own expiry period and specific conditions.
• Attempts to abuse bonuses or gain an advantage through multiple accounts may result in account cancellation.
• dbaee reserves the right to modify or cancel any bonus offer at any time.
• Bonus funds can be used to play any game, however certain games do not contribute to the wagering requirement.

VIP Cashback

• Bronze: Weekly cashback up to 0.2%.
• Silver: Weekly cashback up to 0.5%.
• Gold: Weekly cashback up to 0.8%.
• Platinum: Weekly cashback up to 1.0%.
• Progression to a higher VIP tier depends on overall activity and engagement with the platform.

6. Betting and Gaming Terms

All betting and gaming activities on dbaee are governed by the following terms:

• A bet that has been confirmed cannot be cancelled or changed.
• If a game result cannot be determined normally due to a technical error, dbaee reserves the right to void that round.
• If a sportsbook event is cancelled or suspended, the stake will be refunded or voided in accordance with the applicable rules.
• In the event of any dispute regarding a game result, dbaee's server logs will be considered the final evidence.
• All games, including live casino games, are operated by third-party providers such as Pragmatic Play, Evolution Gaming, and Spribe.
• dbaee is not liable for any situation arising from a live stream interruption or connection issue.

7. Prohibited Activities

The following activities are strictly prohibited and may result in account cancellation and forfeiture of funds:

• Operating multiple accounts under one person.
• Opening or operating an account using another person's identity.
• Money laundering or transferring funds from illegal sources through the platform.
• Attempting to exploit loopholes in bonus terms to gain an unfair advantage.
• Using any malware or hacking tools with the intent to harm the platform's software, systems, or other users.
• Playing using any automated bot, script, or software.
• Harassing, intimidating, or threatening other users.
• Registering an account with false or misleading information.

For any of the activities listed above, dbaee reserves the right to immediately close the account and forfeit the associated balance without notice.

8. Responsible Gaming

dbaee firmly believes in responsible gaming. We are committed to protecting our users.

• Gaming should be for entertainment — it should not be viewed as a source of income.
• Users can set their own deposit limits, betting limits, and session time limits.
• The self-exclusion feature can be used to temporarily or permanently close an account when needed.
• If you notice signs of problematic gambling, please contact the dbaee support team.
• This service is available to users aged 21 and above only.

For more information, visit our Responsible Gaming page.

9. Privacy and Personal Data

Protecting your personal data is very important to us. Our full policy on data collection, storage, and use is detailed on our Privacy Policy page.

• Your personal data will be used only for providing services, verifying identity, and fulfilling legal obligations.
• dbaee uses SSL encryption and modern cybersecurity technology to keep your data secure.
• Your data is not sold or transferred to third parties other than our legitimate business partners.
• Required information may be provided in response to a valid request from legal authorities.

10. Intellectual Property

All content on the dbaee platform — including logos, designs, text, graphics, software, and code — is the exclusive property of dbaee and is protected by applicable intellectual property laws.

• Copying, reproducing, distributing, or publishing any content from this platform without prior written permission is prohibited.
• Permission is granted to view and use the platform for personal, non-commercial purposes.
• The intellectual property of content belonging to third-party game providers (such as Pragmatic Play, PG Soft, JILI, and Spribe) remains with their respective companies.

11. Limitation of Liability

To the fullest extent permitted by applicable law, dbaee is not liable in the following situations:

• Loss caused by internet disconnection, power outages, or other external factors.
• Errors occurring in the software or services of a third-party provider.
• Loss caused by a user's negligence or failure to follow security guidelines.
• Unexpected technical outages or force majeure events.

dbaee always strives to operate a safe and reliable platform and is committed to resolving any issues promptly.

12. Account Closure and Termination

An account may be closed in the following circumstances:

• At the user's request — an account can be closed at any time by contacting [email protected].
• In case of a violation of these terms and conditions, dbaee may close an account without prior notice.
• On suspicion of fraud, money laundering, or other illegal activities.
• Due to prolonged inactivity — dbaee reserves the right to close inactive accounts.

At the time of account closure, any valid balance (excluding bonuses) will be eligible for withdrawal, unless the balance is related to fraudulent activity.

13. Changes and Amendments

dbaee reserves the right to change these terms and conditions, privacy policy, bonus terms, or other policies at any time.

• In the case of significant changes, users will be notified via email or a notice on the platform.
• Updated terms will take effect from the date of publication.
• Continued use of the platform after changes have been made will be considered acceptance of the new terms.
• You are advised to review this page regularly.

14. Dispute Resolution

Any dispute between dbaee and a user will be resolved through the following process:

1. Step 1: Report the issue directly via our 24/7 live chat or by email at [email protected]. Our team will work to resolve it as quickly as possible.
2. Step 2: If the issue is not resolved via live chat, submit a detailed complaint by email. Our specialist team will contact you within 72 hours.
3. Final Step: If both parties remain unsatisfied, resolution of the dispute through arbitration or other alternative methods will be considered.

In disputes regarding game outcomes, dbaee's server logs and game provider data will be considered as final evidence.

15. Contact

If you have any questions or concerns about these terms and conditions, please contact us:

• 24/7 Bengali-language live chat support
• [email protected]

Our support team is always here for you and committed to resolving any issue quickly.